AT&T

AT&T and FaceTime

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AT&T has made a shift in its highly unpopular FaceTime over cellular policies today. Previously, it would allow the use of FaceTime only on Mobile Share plans, now it will allow any LTE device customers (aka those with an iPhone 5 and LTE iPads) on a tiered data plan to use FaceTime over cellular.

That still leaves 3G devices out of the mix. However, there are far fewer LTE devices being used than 3G and I don’t think AT&T’s network could handle all the traffic if they opened it up completely.

AT&T says dropped calls down 35% in Bay area

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It is a measure of just how much criticism AT&T got not long ago about service in and around San Francisco that the communications giant is now running a Bay Area-wide campaign touting a 35 percent decrease in dropped calls.

I still have problems in large cities, including those in the Bay area, but maybe it’s getting better.

AT&T comes through

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Eric Slivka:

Later that evening, I checked my AT&T online account and to my surprise saw that I was eligible for full subsidy on the iPhone 5: $299. I then canceled my Verizon pre-order and resigned myself to camping out this Friday to buy my iPhone 5 on AT&T because pre-order shipping estimates had long since moved out to 2-3 weeks. AT&T did call back on Saturday to confirm with me that due to my status as a valued customer I was eligible for full subsidy, and I thanked them while sharing just how close they’d come to losing me as a customer.

Lots of bad stories around about how AT&T is handling the pricing of iPhone 5 upgrades today, but there’s a good one too.

AT&T fucks users… again

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AT&T won’t charge extra to use Apple’s FaceTime over cellular networks as previously reported, but there’s still a catch: Subscribers will need a new Mobile Share plan to use the video chat service on the network.

Let me fix that for you AT&T:

“Our network sucks balls. If we tried to let all of you rapid iPhone users have FaceTime, our network would take a firey crash into Hell. Many of the executives that have been too goddamn cheap to upgrade the network are now scared shitless that they will lose their cushy bonuses. So we decided to fuck our users.”

There, that’s better. At least it’s honest.