Spotify posts their specific gripes about Apple and the App Store

Daniel Ek, founder and CEO of Spotify:

Apple operates a platform that, for over a billion people around the world, is the gateway to the internet. Apple is both the owner of the iOS platform and the App Store—and a competitor to services like Spotify. In theory, this is fine. But in Apple’s case, they continue to give themselves an unfair advantage at every turn.

And:

Apple requires that Spotify and other digital services pay a 30% tax on purchases made through Apple’s payment system, including upgrading from our Free to our Premium service. If we pay this tax, it would force us to artificially inflate the price of our Premium membership well above the price of Apple Music. And to keep our price competitive for our customers, that isn’t something we can do.

And:

If we choose not to use Apple’s payment system, forgoing the charge, Apple then applies a series of technical and experience-limiting restrictions on Spotify. For example, they limit our communication with our customers—including our outreach beyond the app. In some cases, we aren’t even allowed to send emails to our customers who use Apple. Apple also routinely blocks our experience-enhancing upgrades. Over time, this has included locking Spotify and other competitors out of Apple services such as Siri, HomePod, and Apple Watch.

Read the whole thing. And don’t miss the timeline.

Add this for a bit of perspective:

https://twitter.com/marcoarment/status/1105826992547684354

Feels like things are about to get quite messy.



5 thoughts on “Spotify posts their specific gripes about Apple and the App Store”

  1. They don’t do themselves any favors by referring the fee as a tax. They have some legitimate complaints but largely screw it up by being idiots.

  2. “Tax,” indeed.

    How many Spotify users find genuine value in the company’s “outreach”? How many Apple users chose Apple devices to specifically prevent that sort of thing?

    This issue was bullshitty when it involved Rob Glaser’s RealNetworks in a previous decade. All of this has happened before.

  3. “Yesterday (March 7), it emerged that four major owners of digital music services – Spotify, Amazon, Google and Pandora – had lodged legal appeals against the US Copyright Royalty Board’s recent decision to raise streaming royalties for songwriters (and music publishers) by 44%.”
    Yea, boo hoo.

  4. This from the company that is also appealing the Music Royalty act passed last year. Apparently musicians make too much money as well. I have no sympathy for this company.

Leave a Reply

Your email address will not be published. Required fields are marked *