This is a fascinating piece, a step-by-step on how something promising went south. This is a group interview, with notables like former Reddit CEO Ellen Pao, Facebook ad-tech entrepreneur Antonio García Martínez, virtual reality pioneer Jaron Lanier, free software activist Richard Stallman, and many more.
The flow of this article is, how things went wrong in 15 steps. Terrific read.
Good discussion in there, even if the people all are in their own tribal bubble where it’s the other side that’s toxic. The toxicity in social media knows no party. It’s all-pervasive.