The security issue, uncovered by research from cybersecurity firm UpGuard, was caused by a misconfigured security setting on a cloud server due to “human error.”
The error made customer phone numbers, names, and some PIN codes publicly available online. PIN codes are used to confirm the identity of people who call for customer service.
Wow!
https://threatpost.com/third-party-exposes-14-million-verizon-customer-records/126798/
This doesn’t surprise me anymore! Verizon LOVES to sub-contract to the lowest bidder and sometime fly by night contractors are not very good!