Used to be you could ask for a refund on an iOS or Mac app and still get updates for that app. This policy has changed. Sounds logical to me.
App updates no longer available when app is cancelled or refunded
Used to be you could ask for a refund on an iOS or Mac app and still get updates for that app. This policy has changed. Sounds logical to me.
I’ve asked for a refund on one app in the past, I have no issues with this policy change. I was surprised in the past to have seen updates available for the app I got refunded on. When I was issued a refund, the app should have given me X number of days before it was removed from my devices (so I could move data out if I needed to).
If buying a car was the same way, I’d buy a car, say I wanted a refund and get to keep driving it, but don’t get any of the scheduled maintenance. Take the app away from those who get a refund.
Seems reasonable.
Pretty surprising that it wasn’t this way to being with. Can you repurchase the app after a refund (say compatibility with your device was fixed)?
This makes sense to me, as well. Unfortunately, it’s caused me to end up in some sort of limbo state where an app I never asked for a refund on was refunded (or at least marked as such in Apple’s database) and no one ever told me about it (I don’t have any correspondence requesting a refund or letting me know that one was approved).
Now I can’t get updates for it OR “repurchase” it (which is what the Apple support people keep telling me to do, which leads to an error telling me that I can’t update the app because it’s been refunded or canceled).