clutter:
Allow me to summarize what it means when a company wants to handle all disputes in arbitration:
No matter what they do (delete your data, privacy breach, overcharging, whatever), you don’t get to sue. Instead, THEY get to choose the arbitrator according to whatever criteria they want, and thus any dispute is decided by someone they’re paying.
Also, you can’t join a class-action suit against them.
Like the writer, I love Dropbox but I’m also recommending you go do this right now.
Done – thanks!
I did this the second I saw their email mention the word “arbitration.” NOPE NOPE NOPE NOPE
I only use Dropbox to exchange files with people who only use Dropbox. For everything else, I use SpiderOak, which is actually secure.