Serenity Caldwell
Some users (including yours truly) are reporting issues where the Mac App Store doesn’t recognize their copies; when they click on an iLife or iWork app’s price, they receive the following alert: “[App] is already installed and was not purchased from the Mac App Store. Do you want to buy [app]?” Macworld spoke with an Apple spokesperson who noted that there’s currently an issue with some legacy customers, and the company is working on a fix.
I was wondering about this. Every time I looked at iPhoto in the App Store (since long before Mavericks) it displayed it as an app that I hadn’t yet purchased, even though it came pre-installed on my Mac.
Glad to see they’re committed to giving the free update to their existing users.
FWIW, my 2011 iMac has iLife installed as well as an installation of iWork 09 from DVD.
All those apps had regular pricing in the AppStore and no updates. I ended up purchasing a few thinking I misunderstood the “free apps” declaration.
Guess I should have waited a few days so they could get everything straight. Hopefully they’ll give refunds.
I got the same message on Pages (’09) – not purchased at the App Store. I removed pages from the dock, then I went to the App Store and downloaded it again – this time it listed as able to install so I got it free. Perhaps because of the free download from the 5s