Parth Dhebar:
Apparently the issue was raised by the company’s use of “4G” in its marketing terms for the WiFi + 4G/LTE models of the new iPad.
Apple offers Australian iPad buyers refund
Parth Dhebar:
Apparently the issue was raised by the company’s use of “4G” in its marketing terms for the WiFi + 4G/LTE models of the new iPad.
Apple already has a 14-day refund policy so it’s not any sort of grand gesture.
Apple still asserts that the iPad runs at 4G speeds even though the best it can do in Australia is “enhanced 3G” — as I like to call it.
The point is, the ACCC says that Apple’s advertising is misleading, Australian consumers will buy the new iPad and expect to connect to Telstra’s 4G network.
I think the penalties that the ACCC is seeking are a bit much, all Apple really has to do is clarify that the new iPad only supports 3G in Australia.
In other words, customers forgot to read and therefore feel foolish and blame Apple…
But Telstra is already making it clear that it does not work on their LTE network. And Apple does not say anywhere that it can.
And by technicality (marketing BS) Telstra can “class” it’s NextG network as 4G, just like AT&T in the US. It’s bogus, true. But it does not stop them. So in essence, the new iPad “can” run on 4G, just not 4G LTE
I thought this was well covered in the launch event. “4G” was for the US only. Wasn’t this said explicitly?
The douchey free newspaper on the trains has this emblazoned on the front cover.
Yep. In several places