For the fifth consecutive time, Apple’s iPhone has topped J.D. Power and Associates list of smartphone customer satisfaction.
[ad#Google Adsense 300×250 in story]First reported by 9to5mac.com, the survey ranks smartphone manufacturers out of a possible score of 1,000. Apple came in with a score of 795 with the survey noting that “performs particularly well in ease of operation, operating system, features and physical design.”
Motorola came in second place with a score of 763 and HTC in third with 762. Rounding out the list are Palm (736), Nokia (734), and Samsung (734).
Coming in dead last is RIM’s BlackBerry with a score of 732.
Other findings in the study include two-thirds of owners saying they downloaded games and social networking applications; 54 percent have downloaded travel apps; and 53 percent have downloaded entertainment apps.
This survey is obviously biased. If you poll satisfied iPhone customers, they are more likely to say they are satisfied. Whereas they might instead be brainwashed by Apple’s marketing campaign to think they are.
Filed under Stuff I’m not surprised about, honestly, good on them.
Every body know now iPhone is in the top sale list, maybe on one can compete it!
Your reading ability is obviously impaired. The poll is of smartphone users who were asked to rate satisfaction with their chosen handset. iPhone owners were more satisfied with their choice than Blackberry owners.
Clearly the only way your agenda can be satisfied is if iPhone users’ satisfaction is explained away as the result of “brainwashing”.
Insecure much?
Yep, Apple’s marketing sure is insidious. Running commercials that show how well their products work is obviously brainwashing all the weak minds out there.
While you’re astroturfing for RIM, care to name which independent survey meets your needs for unbiased consumer polling?