Craig Mundie, Senior Advisor to Steve Ballmer:
“We said, ‘oh the OEMs, that’s their design, they deal with it.’ We got huge diversity out of that at all possible price points, but it became hard to guarantee a uniform quality of experience that the end user had,” he explained. Pointing to the initial touchscreens in Microsoft’s first-generation phones, there were clearly devices with better hardware than others. “If you were in front of a bad one then people said that was a piece of crap; it didn’t work a damn.”
So let me get this straight. The way Apple does it, controlling hardware and software is the best way to do things. Got it.
And OEMs are to blame for everything that went wrong at Microsoft.
Perfect. Carry on Microsoft, you’re doing just fine.