Slate:
There’s a widespread idea that seniors are technologically illiterate or dislike devices, but that’s not necessarily the case. Instead, older adults adopt tech they find useful and resist tech they don’t. In normal times, that can be problematic when it comes to filing online forms or accessing test results. But in the pandemic, when internet connectivity drives social engagement and medical care, this misconception could be deadly.
Roughly 27 percent of Americans over 65 are not online, and understanding why is key to changing that. If companies designed devices and software with value for seniors, not as many older people would find themselves on the other side of the digital divide. During a pandemic, that could save lives.
The older the person, the less likely she is to embrace the internet, social media, or smartphones, but those who have adopted these technologies use them a lot and learn new skills to do so. Seniors are the fastest growing online demographic, though some remain holdouts. In many of those cases, the real barrier to entry isn’t technological—it’s personal.
The answer isn’t as cut and dried as the article makes it seem. There are lots of reasons for seniors to use the internet but there are just as many valid reasons for them to avoid it.