Whenever a family member tells me about something that’s gone haywire on any of their devices, whether it’s an iPhone, iPad, modem, Echo, coffee maker… the first thing I ask is, “Have you tried turning it off and on again?” It’s a tried and true method for troubleshooting a lot of glitches in a device’s system. It’s also one of the first things a tech support person will ask you when you call for help.

This is a handy little article to bookmark.