Interview with Apple COO Jeff Williams

This audio interview gives you a chance to get to know Jeff Williams. The interview kicks in at about the 5 minute mark. He starts by talking about the Apple Watch and the change it brings to people’s lives, then the conversation turns to Apple’s foray into health care.

He talks about the origins of HealthKit and ResearchKit and the incredible value of these efforts on medical research into diseases like Parkinson’s and asthma. He speaks about the value of people engaging more deeply in their own health care. He spoke passionately about an app that helps diagnose and help treat autism in children, about the democratization of health care that devices like the iPhone and Apple Watch bring.

When asked about Apple’s efforts with respect to social responsibility, Williams said:

We’re big believers that anybody involved in the process of working on an Apple product, they deserve to be treated with respect and dignity and we’ve really decided that workers rights are human rights and we do a lot of work to make sure that workers are protected. We are training workers on their own rights. We’ve trained millions of workers on their fundamental rights. We are bringing new levels of health and safety into regions, and it extends well beyond Apple. We set up universities to help develop skills that train people on how to run safer factories.

And let me tell you, no company wants to talk about child labor. They don’t want to be associated with that. We shine a light on it. We go out and search for cases where an underage worker is found in a factory somewhere and then we take drastic actions with the supplier, the upstream labor groups to try to make change, and then we report it publicly every year. And we take a lot of heat for that. But we think the only way we’re going to make change is to go hit it head-on and talk about it.

A terrific interview. Jeff Williams is a well-spoken advocate for Apple’s health care efforts.