Chris Ziegler for the Verge:

T-Mobile USA CEO Philipp Humm has sent a memo to his employees today announcing the net elimination of around 1,900 jobs nationwide, primarily resulting from the closure of seven call center facilities…3,300 positions are being slashed in total, with 1,400 being added at the company’s remaining 17 call centers.

The company has to contract before it can grow again, provided it can survive the LTE migration. Big challenges ahead for T-Mobile and for Humm. In some ways, he’s in the same unfortunate position as Gil Amelio was before Steve Jobs returned to Apple.