ComputerWorld:

The LTE Chromebook Pixel was originally sold with a free two-year mobile broadband plan from Verizon — 100MB per month, with the option to purchase more data on a pay-as-you-go basis as needed. But as I reported yesterday, Verizon stopped honoring the plans halfway through that two-year term. Customer support agents for the carrier have been telling Pixel owners they weren’t aware of any two-year commitment, despite clear online documentation to the contrary.

This was a bit of a black eye for both Google and Verizon. Not clear where the fault lies, but certainly the customers were the ones paying the price.

Google did the right thing here, making up the difference with $150 Visa gift cards for folks who purchased an LTE Pixel while the two-year data plan was still being offered.

“While this particular issue is outside of our control, we appreciate that this issue has inconvenienced some of our users,” the Google spokesperson said.

The credits will come in the form of Visa gift cards that can be used for any expense, including (but not limited to) the purchase of mobile broadband access.

Good move.