Blackberry’s rep tarnished by fake BBM reviews

Hundreds of fake reviews of BBM.

BlackBerry’s BBM app was downloaded 10 million times within 24 hours, but at least on Android, some of its many positive reviews seem to come from a less than savory source. Writer Matt Baxter-Reynolds noted yesterday that a huge number of reviews contained the exact same praise for BBM:

Thank you so much blackberry team. I was waiting this app. Its really great user friendly and smooth Blogger Terence Eden looked through more reviews and found more evidence that somebody was astroturfing the Play Store. In addition to the sheer numbers he found, at least one person seemed to have accidentally copied and pasted more of the text than intended: “Dear Mr Ahmed, please post the following comment on the new BlackBerry Messenger APP…” Fake reviews are a frequent issue across many sites, and a September crackdown resulted in fines for 19 companies. More recently, Samsung was fined for hiring commenters to talk up its own products online and leave negative comments about those of its competitors (allegedly HTC.)

Who would do this? Blackberry? Someone looking to harm Blackberry’s rep? Definitely an unneeded black eye.