For the second consecutive study, Apple ranks highest among manufacturers of tablets in overall owner satisfaction. Apple achieves a score of 836 and performs well in four factors: performance; ease of operation; styling and design; and features.
Apple’s rating was a 5, which is the highest JD Power gives. Amazon, Samsung and Asus all received a 3, which JD Power classifies as “About average.” Acer got a 2 — that’s classified as “The rest.”